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This course equips leaders with the skills and confidence to have courageous, constructive conversations in the workplace. Participants learn how to address performance issues, behavioural concerns, and interpersonal conflict early, before they escalate.

Through practical frameworks and examples, the program builds competence in preparing for, conducting, and following up on difficult discussions with fairness, professionalism, and empathy. The course emphasizes clear communication, emotional regulation, and alignment with organisational values to promote trust, accountability, and positive culture.

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HR Onboarding & Refresher Training Course

$90.00 excl GST

This onboarding and re-induction training provides staff with a clear understanding of their role, responsibilities, and expected behaviours within a private medical practice. It helps build confidence, promotes professionalism, and ensures every team member is aligned with workplace standards from day one. By covering essential topics like respectful behaviours, professional boundaries, and workplace rights, the training supports a positive, compliant, and inclusive work culture, reducing risks and setting employees up for long-term success.

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Introduction to Managing Lateness

$25.00 excl GST

This short course guides managers through every stage of managing lateness, from setting clear expectations to having constructive conversations and taking appropriate follow-up actions. Participants learn not only how to address lateness confidently but also how to foster a culture of accountability and mutual respect.

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Managing Difficult & Aggressive Patients

$180.91 excl GST

Occupational Violence is becoming more prevalent in healthcare settings throughout Australia and this course aims to arm both managers and employees with the skills required to handle difficult patients. Participants will gain insight into what occupational violence looks like in the workplace, how your environmental design can increase risk, and what response control measures they can use to de-escalate situations.

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Performance Management 101

$117.27 excl GST

The course will guide you through best practices for managing underperformance and termination, and highlight how effective performance management enhances overall business performance. Together, these modules equip manager’s and organisations with the tools to foster a motivated workforce aligned with their core objectives.

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Visible Tattoo Policy

Warning Letter Template

Welcome letter to employee

WHS Incident Injury Report Form

WHS Near Miss, Incident or Injury Poster

WHS Policy (including smoke, drug & alcohol free workplace)

Work Function Comms to Staff Templates

Working Remotely Application & WHS Checklist

Working Remotely Policy

Workplace Issues Breakdown & Action Worksheet

Workplace Surveillance Notice (ACT & NSW Only)

Challenging Conversations

HR Onboarding & Refresher Training Course

Introduction to Managing Lateness

Managing Difficult & Aggressive Patients

Performance Management 101