We have an initial 18 month minimum term subscription when you first become a member of HR in Health. After this period, it is just month-to-month.

All of our membership packages can be paid via credit card or Direct Debit each month when you sign up as a member online.

You can log in to the Member Portal to view your dashboard, access ‘Membership’. You can view and download your invoices from here. You need to be the primary account owner to download these invoices.

Yes, you can upgrade your membership to a higher tier from the new month’s pay cycle. For example, if you wish to upgrade your membership in June but you are halfway through May, your new membership subscription will not begin until June. Your new membership subscription type will start a new 18-month term.

Yes! Every member has the option to add relevant parties to the member portal area as part of their membership. Within the member portal, click ‘Dashboard’, then click ‘Management Team’. Here you can click ‘Add Member’. Once on this page, you may copy the link generated and send this to the person being added. They will fill out a short form and then gain access to the portal.

Unfortunately, as per our terms and conditions, you cannot cancel your membership within the first 18 months.

Yes. If you can’t find what you need in the portal, reach out to the HR in Health team and we can assist with tailoring a document to your specific requirements and you can use your consulting hours.

HR in Health will notify any members of any major legislative or award changes that take place. For your templates, please ensure you check your portal under “Downloads” for the latest versions to redownload these.

All of our webinars are recorded and uploaded to the Events & Webinars page under Resources! Browse these and watch at your own pace.

Ensure you have joined our member only Facebook group – HR in Health Members Only. If not, reach out to the team and we can help you join.

Other Facebook pages worth following include:
The Fair Work Ombudsman, Safe Work Australia, The Fair Work Commission, The Royal Australian College of General Practitioners (RACGP), Australian Primary Health Care Nurses Association (APNA) & Office of the Australian Information Commissioner (OAIC).

Please ensure you are logged into the portal when purchasing an item. If you continue to have issues, contact the HR in Health team at [email protected]

Ensure you are looking under the “Downloads” section of your portal.
If you or a parent company has purchased a resource from the portal and you have trouble accessing this, let the HR in Health team know. Email us at [email protected]

As the Account Owner, meaning the membership was originally purchased through your account, you have access to updating this. Navigate the Dashboard and click ‘Membership’ and then “Change Payment” here you can update the payment method.