Supporting PHNs to strengthen practice workforce capability

At the core of supporting practices is supporting their people. HR in Health partners with Primary Health Networks to deliver practical HR education, workforce support, and program-ready resources, helping build safer and more compliant primary care teams across Australia.

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Offerings

We work with PHNs in flexible ways—whether you’re delivering workforce initiatives, commissioning support for practices, or strengthening HR capability across your region.

PHN Engagement & Support

Education

Webinar or in-person delivery of practical, relevant topics using real-world case studies tailored to your region.

e-Learning

Practical, self-paced learning that helps you reach more practices, with minimal impact on their day-to-day operations.

Membership packages

Bulk membership options for PHNs to give practices access to the right level of HR support they need to stay compliant.

Commisioned projects

Bespoke HR components designed to complement your existing PHN programs.

PHN staff education

Helping PHN teams feel more confident answering HR questions from practices and providing clear guardrails to support them.

Urgent Care Clinic

Employment and compliance support tailored to unique needs of the UCC workforce.

2027 Education Bookings - Now Open!

With a limited number of dates available for webinars and face-face sessions, we encourage PHNs planning education to get in touch early.

Looking for ideas? Below are some workforce, HR and leadership sessions we’ve delivered with PHNs, grouped by key areas to make planning easier. Or, we can work with you to shape something around the priorities and challenges you’re seeing across practices in your region.

Leading People

Practical skills for confident people leadership

Managing Conflict & Difficult Conversations
Recognise issues early and navigate difficult conversations before tension escalates.

Building a Culture of Accountability
Turn unclear expectations into clear roles, responsibilities and conversations that drive accountability.

Leading Through Change
Practical tools to communicate change, manage uncertainty and keep teams engaged through transition.

Building Teams

Creating stronger, more sustainable workforces

Recruitment, Retention & Succession
Practical strategies to attract and retain people, identify workforce risks and plan for future capability.

Building Sustainable Teams & Preventing Burnout
Identify the factors driving pressure and burnout, and what leaders can practically influence.

Diversity, Equity & Inclusion
Using inclusive workplace practices to strengthen attraction, engagement, retention and access to diverse talent.

Managing Risk

Making workplace obligations clearer

Psychosocial Safety in the Workplace
Understand psychosocial hazards, where risks arise and what practices need to do to manage them.

Award Ready: Pay, Conditions & Compliance
Make sense of classifications, pay and conditions and avoid common award compliance mistakes.

Performance Management & the Law
Understanding procedural fairness, legislative obligations and how to manage underperformance  appropriately.

Featured Session

HR Essentials for Practice Managers

Practice Managers are often responsible for managing people without a formal HR background. This practical session builds confidence across the whole employment lifecycle - from getting the foundations right when someone joins through to navigating everyday people issues and managing employment risks.

Have something else in mind?

These are just some of the topics we can deliver. If there’s a workforce, HR or leadership priority emerging across your region, we can work with you to develop education around it.

Reach Out

Book a FREE Consult with George Sotiris

Book a free non-member consultation with the Director of HR in Health, George Sotiris, to discuss your HR needs and how we can support your practice.