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Introduction to Managing Lateness

Introduction to Managing Lateness

$25.00 excl GST

This short course guides managers through every stage of managing lateness, from setting clear expectations to having constructive conversations and taking appropriate follow-up actions. Participants learn not only how to address lateness confidently but also how to foster a culture of accountability and mutual respect.

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Managing Difficult & Aggressive Patients

Managing Difficult & Aggressive Patients

$180.91 excl GST

Occupational Violence is becoming more prevalent in healthcare settings throughout Australia and this course aims to arm both managers and employees with the skills required to handle difficult patients. Participants will gain insight into what occupational violence looks like in the workplace, how your environmental design can increase risk, and what response control measures they can use to de-escalate situations.

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Performance Management 101

Performance Management 101

$117.27 excl GST

The course will guide you through best practices for managing underperformance and termination, and highlight how effective performance management enhances overall business performance. Together, these modules equip manager’s and organisations with the tools to foster a motivated workforce aligned with their core objectives.

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