Each user will have 6 months access to the course from the date of enrolment.

All online courses can be purchased via credit card in the checkout process.

You can sign up as a group and easily enrol yourself in the course by clicking “enrol me.” As the group leader,
you’ll have the ability to oversee the progress of your team members in a group dashboard and add them accordingly (full name and email), along with completing the course yourself.

If you do not wish to enrol yourself, do not select “enrol me” as part of the checkout process.

The group discount will apply automatically based on the number of users selected.

Yes, you can find your invoice when you login to your account and can download it from there.

Yes, the e-learning modules have been structured so that you can complete one module at a time and in your own time.

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We have an initial 18 month minimum term subscription when you first become a member of HR in Health. After this period, it is just month-to-month.

All of our membership packages can be paid via credit card each month when you sign up as a member online.

You can log in to the Member Portal to view your dashboard, access ‘Orders’. You can view and download your invoices from here.

Yes, you can upgrade your membership to a higher tier from the new month’s pay cycle. For example, if you wish to upgrade your membership in June but you are halfway through May, your new membership subscription will not begin till June.

Yes! Every member has the option to add relevant parties or sub-accounts to the member portal area as part of their membership. Please contact the HR in Health team with the full name of the individuals as well as their email address and this will be set up for you.

Unfortunately, as per our terms and conditions, you cannot cancel your membership within the first 18 months.

Yes. If you can’t find what you need among our selection of templates, reach out to the HR in Health team and we can assist with tailoring a document to your specific requirements.

HR in Health will notify any members of any major legislative or award changes that take place. For your templates, please ensure you check the portal for the latest versions to redownload these.

All of our webinars are recorded and uploaded to the Events & Webinars page under Resources! Browse these and watch at your own pace.

Ensure you have joined our member only Facebook group – HR in Health Members Only. If not, reach out to the team and we can help you join.
Other Facebook pages worth following include: The Fair Work Ombudsman,

Please contact the HR in Health team at [email protected]

If you or a parent company has purchased a resource from the portal and you have trouble accessing this, let the HR in Health team know. Email us at [email protected]

As the Account Owner, meaning the membership was originally purchased through your account, you have access to updating this. Navigate the Dashboard and click ‘Membership’. Here you can update the payment method.