Courses

Featured Courses

A$25

Introduction to Managing Lateness

This short course guides managers through every stage of managing lateness, from setting clear expectations to having constructive conversations and taking appropriate follow-up actions. Participants learn not only how to address lateness confidently but also how to foster a culture of accountability and mutual respect.

A$15

Challenging Conversations

This course equips leaders with the skills and confidence to have courageous, constructive conversations in the workplace. Participants learn how to address performance issues, behavioural concerns, and interpersonal conflict early, before they escalate.

Through practical frameworks and examples, the program builds competence in preparing for, conducting, and following up on difficult discussions with fairness, professionalism, and empathy. The course emphasizes clear communication, emotional regulation, and alignment with organizational values to promote trust, accountability, and positive culture

A$117.27

Performance Management 101

Performance management is a structured approach to aligning employee performance with business goals. This e-learning course covers modules with essential topics, including what is performance management, the impact of ability, motivation and behaviour on performance, and the legal frameworks governing these processes.

The course will guide you through best practices for managing underperformance and termination, and highlight how effective performance management enhances overall business performance. Together, these modules equip manager's and organisations with the tools to foster a motivated workforce aligned with their core objectives.

A$180.91

Managing Difficult & Aggressive Patients

In the modern workplace, the threat of occupational violence looms as a concerning issue, encompassing various forms of aggression, harassment, and intimidation. This e-learning module aims to equip employees and employers alike with essential knowledge and strategies to recognize, mitigate, and respond to occupational violence effectively. offers a comprehensive and pragmatic approach to safeguarding against workplace violence. By combining theoretical insights with practical strategies, this module equips participants with the tools and mindset necessary to foster a culture of safety, resilience, and mutual respect in the modern workplace.